We have been receiving reports of an email coming to many of our clients that appears to be from us but is asking you to "upgrade your mailbox through the secure link", this email is a SCAM. Please delete the message immediately and DO NOT click on any links contained within.
If you have clicked on the link and provided any information in the form that it takes you to, you need to change your password immediately.
You can do this from webmail, or contact our tech support department by phone at 1-866-999-6547 extension 2 and we will be happy to help you over the phone.
Below you can see an example of what the email message looks like.
-------- SCAM e-mail Message --------
Date: Sun, 23 Apr 2017 02:37:40 -0600
From: No Limits Internet <nlis [at] canada-internet [dot] com>
To: yourname [at] nlis [dot] ca</nlis [at] canada-internet [dot] com>
Dear yourname [at] nlis [dot] ca
We are sorry for the recent interruption. We recently upgraded our database system, You required to upgrade your mailbox through the secure link below. Failure to upgrade your mailbox might lead to closure of your ACCOUNT.
Upgrade Your eMail
Thank you for your understanding.
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